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Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer's hard drive, they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to understand better how they use it. Google Analytics provides this software, which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy for details.

External vendors may store other cookies on your computer’s hard drive when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Questions, comments or requests regarding this Cookie Policy should be addressed to Claire Blackler MW, hello@clairedrinks.com.

Privacy policy.

This privacy policy (“Privacy Policy”) applies to personal data that I collect from you as a customer (“you” or “your”). It provides information on what data I collect, why I collect the data, how it is used and the lawful basis on which your personal data is processed, and what your rights are under the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”). 

WHO AM I?

I am ClaireDrinks, 2 Linlithgow Wharf Moorings, Manse Road, Linlithgow, EH496AJ. I am the data controller responsible for your personal data. 

WHAT DO I COLLECT?

I collect and process the following information you provided during your initial enquiry and the formation, operation and conclusion of our contract for education and consultancy services. Personal information: This includes your name, address, e-mail address; phone number; gender and date of birth; country, as well as the names, dates of birth, gender and other details about participants in a course, workshop, masterclass or event, together with any additional information that you elect to provide. Payment Information: Information about your debit/credit card and bank account information provided by you to my payment service providers that I require for processing payment for my goods and services. Other Information: Personal details you choose to give when corresponding with me by phone, e-mail, or video call. Personal data will be processed to perform my contract with you and fulfil legal obligations and legitimate interests, as described below.

HOW I USE YOUR PERSONAL INFORMATION

I use your personal information in the following ways: 

To provide you with my services, create and deliver the products you have requested, and contact you regarding your use of the services. Such use is necessary to respond to or implement your request and to perform the contract between us.

As necessary for particular legitimate business interests, which include the following:

• where I am asked to deal with any enquiries or complaints you make.

• to provide postal communications, which I think will be of interest to you

• if you ask me to delete your data or to be removed from my marketing lists and I am required to fulfil your request, to keep primary data to identify you and prevent further unwanted processing

• to comply with legal obligations

• to respond to requests from competent authorities

• to protect my operations

• to protect my rights, safety or property, and that of my affiliated businesses, you or others

• to enforce or defend legal rights or prevent damage

With your consent, I may use your details to promote and advertise my business, including (a) in printed publications, presentations, and promotional materials (including leaflets, brochures, stickers, bookmarks, posters, factsheets, and calendars); (b) on my website and other digital advertising of my services; and (c) in social media forums such as Twitter, Instagram, Pinterest and Facebook.

I may provide you with information about goods or services, events, and other promotions I feel may interest you. I would contact you by email only with your consent if this were given when you provided me with the personal data. I may use your personal data for other reasons compatible with the data processing purposes outlined in this Privacy Policy. There may be other occasions where personal data is processed for unrelated purposes, which will be explained at that time upon notice to you. If required, I will ask for your consent to any such further processing. As used in this Privacy Policy, “legitimate interests” means my interests in conducting and managing my business and fulfilling my obligations under your contract. This Privacy Notice describes when I process personal data for those legitimate interests, what these interests are and your rights. When I process your personal data for my legitimate interests, I consider and balance any potential impact on you and your rights under data protection laws. My legitimate interests do not automatically override your interests. I will not use your personal data for activities where the impact on you overrides my interests unless I have your consent or those activities are otherwise required or permitted by law. You have the right to object to the processing of your personal data based on my legitimate interests, on grounds relating to your particular situation (for more information on your rights, please see “Your Data Protection Rights” section below). You acknowledge and agree that where the provision of personal data is necessary to ensure compliance with legal obligations or to perform my contract with you, failure to provide relevant personal data for the above purposes may prevent me from delivering my goods and services to you. 

DISCLOSURE OF YOUR INFORMATION

I share your personal data with third parties in the following situations:

Service Providers: I sometimes engage selected third parties who act on my behalf to support my operations, such as (i) card processing or payment services (see the section below headed “Payment Information”), (ii) IT suppliers and contractors (e.g. data hosting providers or delivery partners) as necessary to provide IT support and enable me to provide my goods/services, and (iii) providers of specialist services, wine merchants, cellar management organisations, glassware suppliers. Under my instructions, these parties may access, process or store your personal data in performing their duties to me and solely to perform the services I have hired them to provide. 

Business Transfers: if I sell my business or my company assets are acquired by a third party personal data held by me about my customers may be one of the transferred assets. 

Administrative and Legal Reasons: if I need to disclose your personal data (i) to comply with a legal obligation and judicial or regulatory proceedings, a court order or other legal process. (ii) to enforce my Terms & Conditions or other applicable contract terms that you are subject to; (iii) to protect me, my members or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations. 

PAYMENT INFORMATION

Any credit/debit card payments and other payments you make will be processed by my third-party payment providers. The payment data you submit will be securely stored and encrypted by my payment service providers using up-to-date industry standards. Please note that I do not directly process or store the debit/credit card data you submit. I keep and use this card or payment information to process any future payments that you make for additional goods and services. I will store this data in accordance with our legal obligations under applicable law and only for so long as legally permitted. You may choose to opt out of me holding your card or payment data, although you will need to re-supply me with card/payment details to make any future purchases. 

DATA TRANSFERS

Your personal data will be transferred to and stored in countries other than the country where the information was initially collected, including the United States and other destinations outside the European Economic Area (“EEA”), to my service providers for the purposes described above. Please note that the countries concerned may not provide the same legal standards for protecting your personal data that you have in the United Kingdom or EEA. When I transfer your personal data to countries outside of the EEA, I will take all steps to ensure that your personal data remains protected. I will implement appropriate safeguards for transferring personal data to my service providers in accordance with the applicable law, such as relying on our service provider's Privacy Shield certification or implementing standard contractual clauses for data transfers. Please get in touch with me as indicated below if you would like to receive more information on the safeguards that I implement, including copies of relevant data transfer contracts. 

DATA RETENTION

Personal data will not be held for longer than necessary with regard to the purposes of the data processing outlined in this Privacy Policy, subject to any retention periods provided by applicable laws and regulations. I apply criteria to determine the appropriate periods for retaining personal data depending on its purpose, nature, and sensitivity and any retention periods provided by applicable laws and regulations. For example, I retain your personal data for two years after our contract was completed. When you consent to receive marketing communications, I will keep your data until you unsubscribe. Upon expiry of the applicable retention period, I will securely destroy your personal data in accordance with applicable laws and regulations. 

YOUR DATA PROTECTION RIGHTS

Certain applicable data protection laws give you specific rights in relation to your personal data. In particular, you have the following rights with regard to your personal data: 

Right of access: If you ask me, I will confirm whether I am processing your personal data and, if so, provide you with a copy of that personal data along with specific other details. 

Right to rectification: If your personal data is inaccurate or incomplete, you are entitled to ask that I correct or complete it. If I share your personal data with others, I will tell them about the correction where possible. 

Right to erasure: You may ask us to delete or remove your personal data, such as where my legal basis for the processing is your consent, and you withdraw consent. As described in this Privacy Policy, I may continue processing personal data where this is necessary for a legitimate interest in doing so. 

Right to restrict processing: You may ask me to restrict or ‘block’ the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to me processing it. I will tell you before I lift any restriction on processing. 

Right to data portability: You have the right to obtain your personal data from me that you consented to give me or that was provided to me as necessary in connection with my contract with you. I will provide you with your personal data in a structured, commonly used and machine-readable format. You may reuse it elsewhere. 

Right to object: You may ask me at any time to stop processing your personal data on grounds relating to your particular situation, and I will do so: 

If I am relying on a legitimate interest to process your personal data - unless I demonstrate compelling legitimate grounds for the processing or

If I am processing your personal data for direct marketing. 

Right to withdraw consent: If I rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing your data before I receive notice that you wish to withdraw your consent. 

Right to lodge a complaint with the data protection authority: If you have a concern about my privacy practices, including the way I handled your personal data, you can report it to the UK data protection authority (the Information Commissioner’s Office or ICO), or, as the case may be, any other competent data protection authority of an EU member state that is authorised to hear those concerns (you may find EU Data Protection Authorities’ contact information here). Please get in touch with me as described in the “Contact” section if you wish to exercise these rights. I may also need to ask you for further information to verify your identity before I can respond to any request.

Questions, comments or requests regarding this Privacy Policy should be addressed to Claire Blackler MW, hello@clairedrinks.com.